Shipping policy
Shipping Policy
Thank you for shopping with Luna Life.
Order Processing
Orders are processed within 0–1 business day after payment confirmation.
Shipping Time
Estimated delivery time is 7–15 business days.
Delivery times are estimates and may vary due to customs clearance, weather conditions, holidays, or carrier delays.
Order Tracking
Tracking information will be sent to your email once your order has been shipped, when available.
Shipping Address
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
If your package is delayed or lost during transit, please contact us and we will assist you in resolving the issue with the shipping carrier.
Contact Email: ninuz69@gmail.com